Business Audit Terms

1. What you are buying

The Business Infrastructure Audit is a seventy-five (75) minute review of Client’s business, delivered by video call, together with written next steps provided afterward.

Before the call, Provider reviews the parts of Client’s business that influence how people find, understand and buy from it. Depending on the business, that may include its website and conversion flow, search visibility, offers and positioning, lead generation, booking or inquiry process, email and follow-up, client nurture, paid acquisition readiness, and automation and backend systems. On the call, Provider presents what was found and what to address first.

The audit is advisory. It does not include implementation, and no work is performed on Client’s accounts, website or systems.

2. Payment and refunds

The fee is four hundred ninety-seven dollars ($497), payable in full at checkout. The fee is non-refundable once paid, because Provider begins preparing the audit as soon as it is purchased.

3. The credit toward your build

If Client moves forward with a qualifying Haus of Nectar implementation within thirty (30) days of the audit call, the full $497 is credited toward its price. Any proposal Provider issues after the audit remains valid for those thirty (30) days.

The credit is applied once, cannot be combined with another offer, cannot be transferred to another person or business, and has no cash value. After thirty (30) days it expires, and any proposal is subject to re-quoting.

4. Booking and rescheduling

Client books the audit call using the scheduling link provided after purchase. Client may reschedule up to two (2) times, provided Provider receives at least twenty-four (24) hours’ notice before the scheduled start time. Requests beyond two (2) reschedules, or with less than twenty-four (24) hours’ notice, are at Provider’s discretion.

5. Missed calls

If Client does not attend the scheduled audit and has not rescheduled with at least twenty-four (24) hours’ notice, the audit is forfeited and the fee is not refunded. No written next steps are provided.

6. The intake form

After purchase, Provider sends Client a link to an intake form. Client must complete it at least forty-eight (48) hours before the scheduled call. Provider cannot prepare the audit without it. If the form is not complete by that deadline, the call will be rescheduled, and that reschedule counts as one of the two permitted under Section 4.

7. Recording

Audit calls are recorded so that Provider can prepare Client’s written next steps accurately. Recordings are retained by Provider and are not sold or shared with third parties except as set out in Section 8.

8. Photograph, video and marketing release

By purchasing the audit, Client grants Provider permission to use Client’s name, voice, likeness, image, photographs, video and audio recordings, business name, written or spoken statements about Provider, and results achieved in Provider’s marketing, in any medium now known or later developed, including Provider’s website, social media, email, paid advertising, presentations, printed material, podcasts and video. The permission is worldwide and royalty-free. Client is not entitled to payment and has no right of review or approval over how the material is edited or presented, provided it is not presented misleadingly.

Client may withdraw this permission for future use at any time by writing to Provider. Provider will stop new use within thirty (30) days. Material already placed in paid advertising, printed material or third-party platforms may continue where withdrawal is not reasonably practicable. Client confirms they have the right to grant this permission, including for their business name and for any content, images or figures they supply.

9. No guarantee of results

Provider does not guarantee any revenue, number of clients, conversion rate, search ranking or other business outcome arising from the audit or from acting on its recommendations. What a business earns depends on its market, pricing, capacity, service quality, competition and the decisions its owner makes, none of which Provider controls. Any figures discussed are illustrative and are not a promise.

10. Not professional advice

Nothing provided in the audit or its written next steps is legal, tax, accounting, medical or investment advice. Client is responsible for their own business decisions.

11. Confidentiality

Provider keeps Client’s revenue figures, client data and business operations confidential and uses them only to prepare and deliver the audit, except where Client has granted permission under Section 8.

12. Governing law

These terms are governed by the laws of the State of New York, without regard to conflict of law provisions.

13. Contact

Valtora Consulting LLC, doing business as Haus of Nectar
117 9th Street, Suite 107B, Brooklyn, NY 11215
[email protected]